Email task, Session and Workflow notification : Informatica

One of the advantages of using ETL Tools is that functionality such as monitoring, logging and notification are either built-in or very easy to incorporate into your ETL with minimal coding. This Post explains the Email task, which is part of Notification framework in Informatica. I have added some guidelines at the end on a few standard practices when using email tasks and the reasons behind them.

1. Workflow and session details.
2. Creating the Email Task (Re-usable)
3. Adding Email task to sessions
4. Adding Email Task at the Workflow Level
5. Emails in the Parameter file (Better maintenance, Good design).
6. Standard (Good) Practices
7. Common issues/Questions

1. Workflow and session details.

Here is the sample workflow that I am using. The workflow (wkf_Test) has 2 sessions.

s_m_T1 : Loads data from Source to Staging table (T1).
s_m_T2 : Loads data from Staging (T1) to Target (T2).

The actual mappings are almost irrevant for this example, but we need atleast two sessions to illustrate the different scenarios possible.

Workflow Test with the two sessions.

Test Workflow (2 Sessions)

2. Creating the Email Task (Re-usable)

Why re-usable?. Becuase we’d be using the same email task for all the sessions in this workflow.

1. Go to Workflow Manager and connect to the repository and the folder in which your workflow is present.
2. Go to the Workflow Designer Tab.
3. Click on Workflow > edit (from the Menu ) and create a workflow variable as below (to hold the failure email address).

Failure Email workflow variable

Failure Email workflow variable

4. Go to the “Task Developer” Tab and click create from the menu.
5. Select “Email Task”, enter “Email_Wkf_Test_Failure” for the name (since this email task is for different sessions in wkf_test).
Click “Create” and then “Done”. Save changes (Repository -> Save or the good old ctrl+S).
6. Double click on the Email Task and enter the following details in the properties tab.

Create Email Task

Create_Email_Task

3. Adding Email task to sessions

7. Go to the Workflow Tab and double click on session s_m_T1. You should see the “edit task” window.
8. Make sure you have “Fail parent if this task fails” in the general tab and the “stop on errors” is 1 on the config tab.
Go to “Components” tab.
9. For the on-failure email section, select “reusable” for type and click the LOV on Value.
10. Select the email task that we just created (Email_Wkf_Test_Failure), and click OK.

Adding Email Task to a session

Adding Email Task to a session

4. Adding Email Task at the Workflow Level

Workflow-level failure/suspension email.

If you are already implementing the failure email for each session (and getting the session log for the failed session), then you should consider just suspending the workflow. If you don’t need session level details, using the workflow suspension email makes sense.

There are two settings you need to set for Failure notification emails at workflow level.
a) Suspend on error (Check)
b) Suspension email (Select the email task as before). Again, remember that if you have both session and workflow level emails, you’ll get two emails, if a session fails and causes the parent to fail.

Informatica workflow suspension email

Informatica workflow suspension email

Workflow Sucesss email

In some cases, you might have a requirement to add a success email once the entire workflow is complete.
This helps people know the workflow status for the day without having to access workflow monitor or asking run teams for the status each day. This is particularly helpful for business teams who are more concerned whether the process completed for the day.

1) Go to the workflow tab in workflow manager and click Task > Create > Email Task.
2) Enter the name of the email task and click OK.
3) In the general tab, select “Fail parent if this task fails”. In the properties tab, add the necessary details
Note that the variables are not available anymore, since they are only applicable at the session level.
4) Add the necessary Session.status=”succeedeed” for all the preceding tasks.

Here’s how your final workflow will look.

Success Emails

Informatica success emails

5. Emails in the Parameter file (Better maintenance, Good design).

We’ve created the workflow variable $$FailureEmail and used it in the email task. But how and when is the value assigned?
You can manage the failure emails by assigning the value in the parameter file.
Here is my parameter file for this example. You can seperate multiple emails using comma.

While it might look like a simpler approach initially, hard-coding emails IDs in the email task is a bad idea. Here’s why.

Like every other development cycle, Informatica ETLs go thorugh Dev, QA and Prod and the failure email for each of the environment will be different. When you promote components from Dev to QA and then to Prod, everything from Mapping to Session to Workflow should be identical in all environments. Anything that changes or might change should be handled using parameter files (similar to env files in Unix). This also works the other way around. When you copy a workflow from Production to Development and try to make changes, the failure emails will not go to business users or QA teams as the development parameter file only has the developer email Ids.

If you use parameter files, here is how it would be set up in different environments once.
After the initial set up, you’ll hardly change it in QA and Prod and migrations will never screw this up.

6. Standard (Good) Practices

These are some of the standard practices related to Email Tasks that I would recommend. The reasons have been explained above.

a) Reusable email task that is used by all sessions in the workflow.
b) Suspend on error set at the workflow level and failure email specified for each session.
c) Fail parent if this task fails (might not be applicable in 100% of the cases).
c) Workflow Success email (based on requirement).
d) Emails mentioned only in the parameter file. (No Hard-coding).

7. Common issues/Questions

Warning unused variable $$FailureEmail and/or No failure emails:

Make sure you use the double dollar sign, as all user-defined variables should. (unless you are just using the integration service variable $PMFailureEmailUser). Once that is done, the reason for the above warning and/or no failure email could be…
a) You forgot to declare the workflow variable as described in step 3 above or
b) the workflow parameter file is not being read correctly. (wrong path, no read permissions, invalid parameter file entry etc.)
Once you fix these two, you should be able to see the success and failure emails as expected.

  • Kalyani Yanamadala`

    here im facing problem with email task can any one help on this?
    i have one work flow after successfully copmlyting im getting a mail but insted of one mail im getting 2 succeess mails.
    Please find the below out put mails

    1st mail its giveing correct mail only:
    “Start Time: Thu Oct 18 05:30:21 2012
    Completion Time: Thu Oct 18 05:30:23 2012
    Total Rows Loaded = 0
    Total Rows Rejected = 0”

    2nd one:
    %g
    %b
    %c
    %l
    %r

  • Kalyani Yanamadala`

    Hi Rajesh
    can you please explain me how to send single mail for multiple sessions.
    for example:
    In above workflow we have 2 sessions s_m_t1 & s_m_t2:

    I need “s_m_t1” session Success status and “s_m_t2” Success status in single mail.
    is it possible to append
    please help on this

    thank you inadvance.

    Regards,
    Kalyani yanamadala.

  • Manoj Deole

    Hi Rajesh,
    I have upgraded to Informatica 9.6.1 from 9.0.1.
    Both are installed on Linux.
    In the earlier version, I had a reusable email task which I used at the post session level to get a failure notification whenever a workflow fails.
    This is working absolutely fine in the previous version.
    The same code has been migrated to the new environment but the email task doesn’t work here.
    I am not getting how to resolve this issue.
    a) Other blogs say that linux uses rmail to send mail but rmail is not working. I have tried to use sendmail command on command line and i get a blank mail. So there is no issue with the SMTP server configured in Linux.
    b) In the Admin tool, under domains, I have provided the SMTP details as well.
    c) I have created a test workflow with email task on success, to check whether there is any issues. The wf succeeds but the email is not triggered. There is no issue in the log as well.
    I need to know exactly what setting needs needs to be changed and where, to get the email notification through email task.
    I have compared the settings from the previous admin tool to the new one, but in the previous version admin tool the SMTP details under domain tab are blank, still the notification is working.
    Please let me know the what is required to correct this issue.

    Thanks
    Manoj

    • taj

      have you got any solution for thsi?
      i am also getting same problem
      rmail is not working but other command like sendmail and mail is working

  • Anubhav Raikar

    i need an email to be sent if the session crosses 30 minutes.. any ideas how to do this ?